My mood can become your problem

Recently I was doing a piece of work in a rural area of the south of France—very pleasant in some ways but in terms of communication and internet, frequently frustrating. After two interminable days of not even being able to use a dial-up system to retrieve email I turned, in some desperation, to an acquaintance who runs a small IT unit in the area, and who had helped me out before. Over the phone, as I explained my situation and asked for advice on how to get on even a slow-line, I could sense his reluctance and eventually impatience with my...

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A Little Kindness Goes A Long Way

It must be one of the most dreaded moments in life—the moment when the worry that there is something wrong with your car turns into a certainty and you have to head for the hard shoulder of the motorway and search for the nearest emergency phone. It happened to us last month on our way back from spending two months in our cottage in the south of France. We were fifty kilometres south of Orleans with a hotel booked in Paris, it was starting to get dark and we were waiting for the road service to arrive. Our joy on seeing the truck draw up in...

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